Q: Why should I move my web site? What does web site migration entail?
A: When your present hosting provider can no longer match the necessities of your website, or when you go through continuous downtime, or if you have to wait for hours for the client service team to reply to you, it might be a good idea to swap your hosting provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your new provider. At Hip Hot Hosting, we are aware that this can often be hard and time–consuming. That’s why we will accomplish all that for you for free!Our capable technical team representatives will move your website content from your present web hosting provider to us. Our technicians have got a lot of experience with web site migration and are able to handle everything – from a typical WordPress blog or Joomla™ CMS–driven website, to an extremely complex, custom–made web application.
Q: Just how long will the website migration process take?
A: There are a lot of aspects to think about – the total amount of files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. However, we do our very best to perform all web site migrations within a 48–hour window. Less sizeable sites are transferred faster – typically within 24 hours.
Q: Do you require anything from me before you start moving my site?
A: Yeah. We’ll need to have the name of the web site that you wish us to move. We will also need a way to log into your old hosting account so that we can get the content pertaining to your web site.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: Your site will work exactly like it did before with your previous hosting provider. After we are through with the migration, your site will be configured to work on our platform and we will ask you to preview it. If everything is working properly, all you will need to do is change the name server records associated with your domain. Your website will be transferred to us with no downtime.
Q: Will my present hosting provider learn that I am leaving them?
A: Nope. We’ll never get in touch with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. In essence, if we can get access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.