Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section included in your Online Control Panel offers a collection of help articles and regularly asked questions. Aimed at resolving any common issue that you may face, they are written by our support team of skilled technicians.

  • Top quality support service
  • Educational Video Clips

  • If you’d like to watch how a task is accomplished or how a problem is settled, instead of just reading about it, take a look at our collection of educational video tutorials. They address various issues and will help you swiftly learn how to work with our Online Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 client care service and a one–hour support ticket response guarantee. Our expert customer service technicians will be online for you 24x7x365 to answer your inquiries and to deal with any issue that you could possibly have. Just submit a ticket from the Help Center section and we’ll respond back to you straight away.