A 99.9% Server Uptime
Our cloud web hosting system is based on a steady, premium–quality hardware configuration and a significantly modified Linux distribution. So, regardless of what your site is, or how many website visitors you have, or even if there is a denial–of–service attack, our web hosting servers will remain up and running and your websites will remain online.
All our Linux cloud web hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to deliver a high–quality hosting service, you can barely count on the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure the ultimate connection speed with the outside world.
And thanks to this, regardless of which datacenters you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at stake, you can’t feel really secure. For this reason, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you have to use a more robust web hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – you will receive a full refund, without concealed fees or refund charges.
24/7 Technical Support
We have cautiously hand–picked each member of our 24x7 support department so that we can provide the very best help desk support service you can possibly get. Each one of our techs has many years of experience working with web hosting accounts behind his back, hence they know what they are doing. What’s more, they’re at your disposal 24x7x365 – you’ll be able to touch base with them at any moment and they will get back to you as soon as possible.
Their average ticket response time is just twenty minutes, whilst with other web hosting vendors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in less than an hour.