A live chat is among the many ways of communication supplied by some hosting companies as part of their support services. Depending on the company, the chat can be used for pre-sales, billing and/or technical support. This method of communication is quicker as compared to a support ticket and it makes it much more unlikely to misunderstand or misspell anything in comparison to a call with a representative. Furthermore, when the issue that you experience requires some time to be examined and resolved, you will be able to do something else meanwhile rather than just waiting, as you would have to do when you call. You can also use a live chat support service for free as long as you have Internet accessibility even when your hosting provider is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we offer for our Linux cloud web hosting, you can find live chat support which is online 24x7, even on holidays. You will be able to get in touch with us regardless if you already have an account or not, since we will support you with almost anything, ranging from supplying you with common information regarding our services in case you aren't our customer yet and you are thinking about obtaining one of the plans, to helping you with setting up an email account in an email client. A part of the problems are more complicated and time-consuming, therefore you will need to employ the ticketing system which is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is accessible to all our potential and current clients. In case you're looking for a new web hosting account, you're able to chat in real time to one of our agents and get more details about our Linux semi-dedicated hosting so as to select the best plan for your sites. If you already own an account with us, we can support you in a timely manner with billing, general and first-level techissues. Though in certain cases you will need to open a ticket because there're troubles that can't be resolved on the live chat, we will be able to assist you with lots of standard jobs, for instance setting up an e-mail account in an e-mail client or redirecting one domain to another. Thus, you'll benefit from timely assistance and you will save a lot of time.