Lots of persons who begin using their 1st web hosting account, or change companies, often have inquiries in regard to how given tasks are accomplished or encounter difficulties when setting up different things like emails, website settings, and so on. That is why, many web hosting providers have prepared documentation with the most standard questions and problems in order to help their clients obtain info quickly and easily. As a result, the help desk support staff can focus on real problems that particular clients may be facing, because the solution for the smaller things will be available on the World Wide Web and clients can handle them without having to touch base with the customer care team. Having in-depth documentation is essential, particularly for new users with no practical experience at all, as the web hosting service involves an abundance of features and lots of people can get confused about what action to take. A good information repository can both help you carry out the procedures that you wish and learn how the web hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans feature a detailed knowledge base where you can find info about all the issues that you may face and their resolutions. You can get to know how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We have tried our utmost to be as comprehensive as possible and to cover all the available options so as to help you save time and energy and to provide you with different solutions for each problem. The knowledge base contains educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whilst if you’d like to check the full collection of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with an extensive article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it based on the feedback that we’ve gathered from our clients throughout the years and, as a consequence, our articles encompass specific issues that you may encounter and suggest the easiest way to resolve them, for example getting an HTTP 500 error message or being unable to send emails from your computer although you have the correct outgoing mail server settings. The articles are available in each and every Control Panel section and you can browse them whenever you need. They can help you enhance your knowledge not only about our platform, but also about the hosting field as a whole, as they contain detailed instructions and general info such as what file access permissions or cron jobs are.